Reward Qualities
Crescent System reinforces the 90% to 110% Band of Goal Efficiency. Crescent seeks to reinforce the root meaning of the Arabic numerical system .. 100% is all that should be available .. Crescent discourages organization-wide under-achievement but does dilute the value of outcomes by understating potential business opportunity which can yield artificial over-achievement. Crescent encourages effective understanding of localized available business potential, anticipating localized change - - good or bad - - and recognize what business might be reachable in the annual operating period. If Top Management allows local operating personnel the latitude to err too often - - it is likely Top Management will one day get caught with too much adversity to overcome. If close to 100% Achievement Level is not consistently attained .. then Management should consider the following Diagnostics,
- • Goal Set & Pursued was overly ambitious
- • Assignments may be inequitable
- [ role burdens not uniformly realistic ]
- • Employee Quality may not be strong enough
- [ skills set may be wrong mix; people inexperienced ]
- • Cost of Goods / Services Sold may be too high, inducing an inflated price profile
- • Overheads being absorbed may be too high
- • Comparative Pricing may be too high for Customers' Perception of Value
- [ Value Proposition may not be strong enough ]
- • Products' or Services' appeal may NOT be there
- • Customer Loyalty may NOT be there
- • Customer Continuity may be poor
- • Spans of Control may be too thin, for quality of people being managed
- • Resources employed by accountable performers, may not be adequate for the challenge
- • Accountable Mgt may not be paying attention